Shipping Policy

At Dastaan, we aim to deliver your orders safely, quickly, and conveniently across Pakistan.

Order Processing

All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays may be processed on the next working day.

Delivery Time

Orders are usually delivered within 3–7 business days, depending on your location. Delivery to remote areas may take slightly longer.

Shipping Charges

Shipping charges, if applicable, will be clearly displayed at checkout before you complete your order. We may also offer Free Shipping during selected promotions.

Cash on Delivery

Cash on Delivery (COD) is available across Pakistan. Please make sure your contact number and delivery address are correct to avoid delays.

Order Confirmation

Our team may contact you via phone or WhatsApp to confirm your order before dispatch.

Tracking Your Order

Once your order has been dispatched, tracking information may be provided so you can monitor your shipment.

Incorrect or Incomplete Address

Dastaan will not be responsible for delivery delays caused by incorrect or incomplete shipping information provided by the customer. Please double-check your details before placing an order.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after receiving your parcel. Our team will review the issue and assist you accordingly.

Contact Us

For any questions regarding your order or delivery, please contact Dastaan Customer Support. We’ll be happy to assist you.